TL;DR new .help TLD domain names are a fucking scam!
I buy domains and hosting from Heart Internet and for the past 10 years they’ve delivered a pretty good service allowing me unlimited domains, bandwidth and hosting for a fixed monthly fee
From time to time I indulge a flight of fancy and register domains with a view to publishing various side projects usually as an exploration into a current clients niche which allows me to explore options, tools and widgets without the constraints of the clients infrastructure.
I also dabble in various SEO themed topics for my own personal amusement.
Yesterday I started typing in various keyword into Heart’s domain name checker and discovered that the epic domain name seo.help was available for just £40. So being the opportunist I am I jumped on the chance to register a 3 character domain which ideally suited an SEO Q&A site I’ve been planning for a few years now. So a few minutes later the sales was complete. I jumped to my Reseller control panel and tried adding hosting…. only the domain didn’t show.
I raised a support ticket and was told that this was being processed by the registrar.
A few hours later I checked the domain using who.is and found it had been registered by someone else (dynadot.com) from under me… so back into support:
I checked with uniregistry.com who appear to be the administrators of the .help TLD… it isn’t a “premium” version.
This got me angry however Heart assured me it wasn’t their doing
Not to be beat I found that optimization.help was also available so back into Heart I go to try and register this.
…nope scammed again!
Waiting to see if optimization.help is miraculously registered again from underneath me by dynadot.com… will keep you posted!